Frequently Asked Questions

Knowledgable and friendly staff. Top-notch care.

Getting home care can be both confusing and intimidating. Our knowledgeable and friendly staff will guide you every step of the way to help you get the care you need quickly.

Your health and safety are our top priorities. We conduct background checks before hiring all home health aides, and appropriate medical paperwork is required as well. We are accredited by the Joint Commission, widely recognized as the highest standard in health care accreditation.

We provide services throughout New York State. Our home care service area covers most New Yorkers, and our CDPAP fiscal intermediary services cover the entire state. We have office locations in Brooklyn, Bronx, Queens (Ridgewood and Jamaica), Yonkers (Westchester County), and Rockland County.

Absolutely, we have caregivers that speak many languages including:

English
Spanish
Russian
Hebrew
Hungarian
Cantonese
Mandarin
Creole

Our staff is On Call 24 hours a day, 7 days a week, 365 days a year. There is always someone available to take your call.

Clients are often surprised to learn that their care can be covered by insurance. Our staff will explain all of your options so you have a clear picture of whether or not you can qualify for coverage. We also accept private pay for care that does not qualify to be covered.

Yes. We provide 24 hour home care in two forms: split-shift and live-in. Split-shift means that we send two home attendants every day, each one covering a 12 hour shift. Live-in means that one home attendant stays for 24 hours and sleeps at the client’s home.

We use a unique telephone attendance system for our home health aides, ensuring that the shift’s schedule is being adhered to properly. We also maintain a full-time supervisor who monitors our aides’ punctuality, performance, and professionalism.

Call us today! You’ll be greeted by one of our friendly staff who will answer your questions and set up your home care – 718-989-1555.

Yes! We provide home care in Brooklyn. We are headquartered in Brooklyn.

Yes! We provide home care in the Bronx. We have an office in The Bronx.

Yes! We provide home care in Queens. In fact, we have two offices in Queens: Ridgewood and Jamaica.

Yes! We provide home care in Westchester. We have an office in Yonkers.

Yes! We provide home care in Nassau.

Yes! We provide home care in Buffalo.

Yes! We provide home care in Rockland. We have an office in Spring Valley.

The Consumer Directed Personal Assistance Program (CDPAP) is a New York State Medicaid program that enables consumers to recruit, train, and hire their caregiver of choice. Under CDPAP, you can choose most people to be your paid caregiver, and someone can even get paid to care for a family member in NY with CDPAP.

Yes! We provide Fiscal Intermediary services for the CDPAP Program.